Name: Mnt Nuance Recognizer Tier4
Brand: Cisco
Price: 581.95 USD
Availability: InStock

Cisco CVP-NUA-RC-T4-MNT Mnt Nuance Recognizer Tier4

The Mnt Nuance Recognizer Tier4 (model CVP-NUA-RC-T4-MNT) from Cisco is a high performance speech recognition engine designed for contact centre environments that demand accuracy, scalability and real time processing. This Tier4 solution integrates s... Read More

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$581.95

In Stock: 1
Manufacturer: Cisco
Model or Part: CVP-NUA-RC-T4-MNT
Condition: New
Weight: 1.00lb

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Description

Overview
The Mnt Nuance Recognizer Tier4 (model CVP-NUA-RC-T4-MNT) from Cisco is a high performance speech recognition engine designed for contact centre environments that demand accuracy, scalability and real time processing. This Tier4 solution integrates seamlessly with Cisco Unified Customer Voice Portal (CVP) and provides advanced natural language understanding for voice driven interactions, enabling faster call resolution and improved customer satisfaction.

Key Features

Deep learning based acoustic models for high accuracy across diverse accents and languages
Real time transcription with sub second latency
Scalable architecture that supports thousands of concurrent sessions
Built in profanity filter and data privacy controls
Easy integration with Cisco CVP through standard APIs and XML interfaces
Support for custom vocabularies and domain specific language models
Comprehensive logging and analytics for performance monitoring

Technical Specifications

Processor: Multi core x86_64 server grade CPU
Memory: Minimum 32 GB RAM, recommended 64 GB for peak loads
Storage: 500 GB SSD for model data and logs
Operating System: Linux (CentOS 7 or later) supported
Network: 10 Gb Ethernet interface
Supported Audio Formats: PCM 8 kHz - 48 kHz, 16 bit, mono or stereo
Maximum Concurrent Sessions: Up to 10 000
License: Perpetual or subscription based, includes Tier4 engine

Applications

Automated inbound call routing with intent detection
Self service voice menus for banking, telecom and utilities
Real time transcription for call center quality monitoring
Voice enabled virtual assistants and chatbots
Speech analytics for sentiment analysis and compliance reporting
Multilingual support for global contact centers

The Mnt Nuance Recognizer Tier4 delivers enterprise grade speech recognition that helps organizations reduce handling time, lower operational costs and deliver a more natural and efficient customer experience.