Name: Remote StaffCenter TIC II D3
Brand: Aspect
Price: 100.95 USD
Availability: InStock

Aspect 6000-0163 Remote StaffCenter TIC II D3

OverviewThe Remote StaffCenter TIC II D3 from Aspect (model 6000-0163) is a versatile, high-performance remote control designed for modern telecom and contact centre environments. Engineered for reliability and ease of use, this device provides opera... Read More

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$100.95

In Stock: 12
Manufacturer: Aspect
Model or Part: 6000-0163
Condition: Refurbished
Weight: 10.00lb

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Product Information

Item Condition

New - Sealed or Open Box Condition
Excellent - Almost-New, Missing Original Packaging
Refurbished - Seller Refurbished, Good Condition, Previously Used Item

To bring you an even wider selection, some of our items are shipped directly from our trusted partners. Delivery times may vary for these items.

Description

Overview
The Remote StaffCenter TIC II D3 from Aspect (model 6000-0163) is a versatile, high-performance remote control designed for modern telecom and contact centre environments. Engineered for reliability and ease of use, this device provides operators with instant access to system functions, call handling, and real-time monitoring from any workstation.

Key Features

Intuitive button layout with backlit keys for low-light operation
Programmable function keys that can be customized to match specific workflow requirements
Integrated LCD display showing call status, agent status, and system alerts
Durable construction rated for up to 10,000 button presses per day
Plug-and-play USB or RJ45 connectivity for seamless integration with existing infrastructure
Support for multiple languages and on-screen prompts

Technical Specifications

Model/Part Number: 6000-0163
Power Supply: 5 V DC via USB or 12 V DC external adapter
Operating Temperature: 0 to 40 deg C
Storage Temperature: -20 to 60 deg C
Dimensions (L x W x H): 150 mm x 80 mm x 30 mm
Weight: 250 g
Interface: USB Type-B, RJ45 Ethernet, optional Bluetooth
Supported Protocols: SIP, H.323, proprietary Aspect protocols

Applications
The Remote StaffCenter TIC II D3 is ideal for:

Call centre agents who need fast, reliable access to call control functions
Technical support desks requiring real-time system monitoring
Customer service environments that benefit from programmable shortcuts
Remote workstations where space is limited and a compact control unit is essential
Training rooms where instructors can demonstrate system features with a single device

By combining robust hardware with flexible software integration, the TIC II D3 helps improve agent productivity, reduce handling time, and enhance overall customer experience.