Avaya Lucent 500AM AT&T Definity One Touch Headset Adapter

Overview
The Avaya Lucent 500AM, also known as the AT&T Definity One Touch Headset Adapter, is a compact and reliable solution that enables seamless integration of a headset with AT&T Definity telephone systems. Designed for both office and call centre environments, this adapter delivers crystal clear audio and instant call control, helping users stay productive and comfortable throughout the workday.

Key Features

• One touch answer and end call functionality for fast call handling
• Plug and play installation - no additional software required
• Full duplex audio for natural conversation flow
• Robust metal housing for durability in high traffic areas
• Compatible with all AT&T Definity phone models that support headset adapters
• Low power consumption reduces overall energy costs

Technical Specifications

• Model/Part Number: 500AM
• Manufacturer: Avaya Lucent
• Connector type: RJ9 4-pole headset jack
• Power supply: 12 VDC from the telephone base
• Operating temperature: 0 to 50 deg Celsius
• Storage temperature: -20 to 70 deg Celsius
• Dimensions: 2.5 in (W) x 1.5 in (H) x 0.8 in (D)
• Weight: 0.2 lb (approx.)

Applications
The 500AM adapter is ideal for a variety of professional settings where hands-free communication is essential. Typical applications include:

• Corporate office desks that require quick call answering and release
• Customer service call centres where agents need reliable, high-quality audio
• Healthcare facilities where staff must keep both hands free for patient care
• Financial trading floors where speed and clarity are critical
• Any environment that uses AT&T Definity phones and wants to add headset capability without extensive cabling

By adding the Avaya Lucent 500AM adapter, businesses can improve call efficiency, reduce user fatigue, and maintain a professional communication experience.