Name: Mnt Nuance Recognizer Tier 2-hot Backup
Brand: Cisco
Availability: InStock

Cisco CVP-NU-RC-T2H-MN Mnt Nuance Recognizer Tier 2-hot Backup

The Cisco Mnt Nuance Recognizer Tier 2-hot Backup (model CVP-NU-RC-T2H-MN) provides a reliable, high-availability speech recognition engine for mission critical contact-center environments. Designed as a hot backup solution, it runs in parallel with ... Read More

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Manufacturer: Cisco
Model or Part: CVP-NU-RC-T2H-MN
Condition: New
Weight: 1.00lb

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Description

Overview
The Cisco Mnt Nuance Recognizer Tier 2-hot Backup (model CVP-NU-RC-T2H-MN) provides a reliable, high-availability speech recognition engine for mission critical contact-center environments. Designed as a hot backup solution, it runs in parallel with the primary recognizer, instantly taking over without service interruption if the primary node fails. This ensures continuous voice interaction for customers and protects against downtime that can impact service quality and revenue.

Key Features

Seamless hot-standby operation with automatic failover
Full compatibility with Cisco Unified Customer Voice Portal (CVP) and Nuance speech engines
Scalable architecture supporting up to 500 concurrent sessions per node
Real-time synchronization of language models and acoustic data
Low latency response time, typically under 150 milliseconds
Integrated health monitoring and alerting via Cisco Prime Infrastructure

Technical Specifications

Model/Part Number: CVP-NU-RC-T2H-MN
Processor: Dual Intel Xeon 2.4 GHz or higher
Memory: Minimum 32 GB DDR4 RAM
Storage: 500 GB SSD for system and model data
Network Interfaces: 2 x 10/100/1000 Mbps Ethernet ports
Operating System: Cisco IOS XE with Nuance recognizer software version 12.3 or later
Power: Dual redundant 500 W AC power supplies
Dimensions: 44 cm (height) x 44 cm (width) x 4.4 cm (depth)
Environmental: Operating temperature 0 to 40 degrees Celsius, humidity 10 to 90 percent non-condensing

Applications
The Tier 2-hot Backup is ideal for:

Large contact centers that require uninterrupted voice interaction
Financial services and healthcare providers with strict compliance and uptime requirements
Telecommunications operators delivering automated self-service menus
Enterprises deploying multilingual IVR solutions across multiple regions
Any environment where voice-driven customer experience is a competitive differentiator

By deploying the Cisco Mnt Nuance Recognizer Tier 2-hot Backup, organizations can protect their voice services against hardware or software failures, maintain high customer satisfaction, and ensure that critical voice applications remain available around the clock.